Arrive
Enter a virtual waiting room with role and session context.
Channel by TherapyAlly · Included with Complete · Early access
Your secure channel to care.
Channel connects persistent messaging and live sessions, then returns useful, auditable artifacts to the system where care is managed.
Persistent channelClient + care team
Live sessionWaiting room · Voice · Video
TranscriptRecordingEvents
A communication lifecycle
Before, during, and after the session.
A channel persists. A live session starts and ends. Channel connects the two while leaving scheduling, billing, consent, and the medical record with the host platform.
Connect
Move into secure voice, video, messaging, screen sharing, or group care.
Understand
Support transcription, translation, presence, and communication events.
Return
Send reviewable artifacts and lifecycle events back to the host system.
Product status
Available first. Expanding next.
Channel’s early-access scope focuses on secure communications and live care. Broader reach follows as the platform matures.
Secure communications
- 1:1 and group messaging
- Virtual waiting rooms
- Voice and video sessions
- Presence, screen sharing, and breakouts
- Transcription and encrypted recording artifacts
- Auditable lifecycle events
Broader reach
- Native App Store applications
- SMS communication
- Push and VoIP notification services
- Deeper Practice booking adapter
See TherapyAlly in context
Shape Channel’s early access.
Tell us how your practice or platform handles secure communication today.